Privacy Policy

Who we are

Simple Parq is a web application designed to help personal trainers collect and manage client onboarding information, including pre-exercise health questionnaires (PAR-Q).

For the purposes of data protection law, the data controller is:

Simple Parq / Studio North
Email: support@simpleparq.com

What data we collect

We collect and process the following types of personal data:

Account information

• Name
• Email address
• Login and authentication data

Client and form data

• Responses submitted through forms created using Simple Parq
• This may include health-related information (e.g. PAR-Q responses)

Usage and technical data

• IP address
• Device and browser information
• Pages visited and interactions within the app

Communications

• Emails or messages sent to us for support

Special category data (health information)

Some data collected through Simple Parq includes health-related information, which is classified as special category data under UK GDPR.

We process this data only:

• With explicit consent from the individual submitting the form
• For the purpose of enabling personal trainers to assess readiness for exercise

By submitting a form through Simple Parq, users consent to the processing of their health-related data for this purpose.

How we use your data

We use personal data to:

• Provide and operate the Simple Parq service
• Enable personal trainers to collect and review client responses
• Manage user accounts and authentication
• Improve the product and user experience
• Respond to support requests

Lawful basis for processing

We rely on the following lawful bases:

• Contract – to provide the service you have signed up for
• Legitimate interests – to improve and operate the platform
• Consent – for processing health-related (special category) data

How data is shared

We do not sell personal data.

We share data with trusted third-party providers to operate the service:

• Supabase – database and authentication
• PostHog – analytics and product usage tracking
• Resend – email delivery
• Netlify – hosting and infrastructure

These providers process data on our behalf and are subject to appropriate safeguards.

Data retention

We retain personal data only for as long as necessary to:

• Provide the service
• Comply with legal obligations
• Resolve disputes

Users may request deletion of their data at any time.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability

To exercise these rights, contact: support@simpleparq.com

Cookies and analytics

We use analytics tools (such as PostHog) to understand how users interact with the product.

These tools may use cookies or similar technologies to collect usage data. This helps us improve the service.

Data security

We take reasonable technical and organisational measures to protect personal data, including secure infrastructure and access controls.

However, no system is completely secure, and we cannot guarantee absolute security.

International data transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.

Changes to this policy

We may update this privacy policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact

If you have any questions about this policy or your data, please contact: support@simpleparq.com